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Wanda Barquero
Global Holacracy Lead
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Before Sage HR we tried another company. It was so complicated — you had to upload information and it was a mess in the end, so we finally left that company. Then we found Sage HR and have stayed with them.

Findasense on ülemaailmne kliendikogemuste ettevõte, mis kasutab kõiki kanaleid tarbijakogemuste loomiseks, toetades turunduse, reklaami, müügi, teadmiste ja äri valdkondi integreeritud kõikide kanalite vaatenurgast. Nende missioon on luua uuendusi ja muuta seda, kuidas organisatsioonid inimestega suhteid loovad. Praegu töötab ettevõte Colombias, Ecuadoris, Costa Ricas, Dominikaani Vabariigis, Mehhikos, Argentinas, Tšiilis, Peruus ja Hispaanias. Alates 2013. aastast on see erinevate müügikanalitega majandusharude konsultatsioonibüroo, mis pakub klientidele lahendusi turunduse, reklaami ja muudes valdkondades.

Wanda Barquero, Global Holacracy Lead, Innovation Leader, Regional HR Manager for Andean Region shares Findasense’s experience working with Sage HR.


We found Sage HR through an internet benchmark

Findasense asutati 2007. aastal, olime idufirma kuni 2013. aastani, mil algas suur laienemine kõikidesse eelnimetatud riikidesse. Esimestel aastatel ei olnud meil nii palju töötajaid, seetõttu oli info ja puhkuseaegade käsitlemine lihtsam, kuid siis hakkasime 2014. aasta jooksul otsima uusi võimalusi kogu töötajate info tsentraliseerimiseks. Findasense avastas Sage HRi võrdlusuuringus teiste personalijuhtimisvahenditega – tahtsime ühtset andmebaasi kogu teabega, et inimesed saaksid ise sisse logida ja puhkusi registreerida. Sel hetkel oli meie peamine vajadus jälgida puhkusel viibivaid inimesi – et saaksime registreerida ja jälgida, et teada, kes kontoris on.

Since then we have grown into a medium size company with 270 people working for us. We are working with customers worldwide. Although we have several offices, mostly we work with clients regionally, so it is easy to work with other regions as well.

Sage HRi lahendustest kasutame praegu kogu tulemuslikkuse osa. Tagasiside osa käivitatakse peagi. Kasutame ka kõiki puhkuse registreerimise funktsioone. Küsitlused on tegevuskavas olemas – me ei kasuta veel neid. Sisseelamise ja töölt vabastamise toega alustatakse 2019. aasta teises pooles. Kasutame peaaegu kõike, ka kompensatsioonimoodulit. Üldmoodulitena kasutame puhkuste planeerimist ja tulemuslikkust.

Most co-operation takes place online

Before Sage HR we tried another company. It was so complicated – you had to upload information and it was a mess in the end, so we finally left that company. Then we found Sage HR and have stayed with them.

We co-operate with Sage HR online, but also have regular video calls. Working directly with them has given amazing results because they have provided so many solutions for us and for our needs. It’s pretty cool! It is one of the greatest tools we have.

The HR department looking for a HR technology partner

Our HR department started the search for an HR technology partner because at the start, we used to have a manual approach - we were registering holidays one by one in Excel. Although we were not that many employees in those days, we needed to have some sort of better technology for this, and people considered holiday management one of the most useful tools that we could have. It became so easy that we integrated also other Sage HR services, so now the employee profile is super complete.

The main selling point is user experience and simplicity

Meie jaoks oli Sage HRi tehnoloogia kasutajakogemus nii lihtne ja seda oli kerge kohandada. Kogesime kohe alguses suurepärast klienditeenindust – nad pakkusid tõeliselt head demot ning kõik oli lihtne ja arusaadav. Info üleslaadimine oli nii lihtne – see oli Sage HRi üks häid aspekte (mõned teised ettevõtted ja tööriistad olid näiteks liiga keerulised, näiteks pidi üles laadima 1000 lehte, mis seejärel süsteemi sisenesid ja kui midagi polnud õiges formaadis, oli tulemuseks suur segadus).

As we have grown so much with Sage HR (at the start Sage HR also didn’t have all the features we needed which they have now), we have built a partnership with them. The simplest request, recommendation or detail that we suggest is immediately given attention and they try to help us. They have created solutions that makes them a very customer oriented company.

The main criteria for evaluating vendors

The main criteria we were searching for in a HR service provider was price and user experience. We already mentioned a demo version and the level of customer service. At the beginning we did not need the objectives and evaluation functions. If we would have to look for partner now, these would be included in the list of criteria – the modules and different options as well as how it is centralized in one tool.

The integrated tool set has made us into a data driven company, When it comes to human resources solutions . Sage HR is does an excellent job.

Tööriista kasvatamine uute andmete vastuvõtmiseks

There were no challenges back then because information was pretty basic – we had an employee profile and vacation. Now one of the biggest challenges is – as the tool is growing - to keep up with all the updates. I may be on the tool and suddenly you see something new. It is great, but for us one of the challenges is to learn about that.

Positive surprises during the implementation process

During implementation process the most positive surprise was the fact that it was so easy. Previously we tried another tool, but it was so complex to get started that we didn’t get around to implementation because all the necessary paper work and all the preparatory work didn’t pay off. Sage HR was really easy, and during the whole process of co-operation during the last four years we got all the nice surprises and new items that we have right now.

Tagasiside töötajatelt

Meie tööstuses pole inimesed harjunud kõiki süsteeme tsentraliseerima. Nad ei ole harjunud seadma isiklikke eesmärke ja hinnanguid jms. Kui võtame tööle uusi töötajaid ja nad näevad neid funktsioone, kirjeldavad nad seda tööriista kui tõeliselt head. Seda on lahe omada. Puhkust või kodust töötamist on lihtne taotleda. Töötajad kasutavad seda iga päev – kas selleks, et taotleda puhkust või teha igakuiseid üksikhindamisi või seada kvartaalseid eesmärke. Nad peavad kogu seda infot uuendama ja nad peavad ka vaatama, kas nende kolleeg on puhkusel või mitte. Mine lihtsalt kalendrisse ja näed seda seal.

We are currently launching the evaluation process function, during the summer of 2019 we will start 360 degree evaluation. We haven’t explored the quick feedback yet.

So our s co-operation is continuing...

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Clients Testimonials

Suurepärane tarkvara, mille taga on suurepärane meeskond
We solve the complexity of holidays clashing with Sage HR. It's a a core part of our business that every employee uses. I love how simple it is for our team to request holidays and to monitor sick days also. The interface is nice too.
Craig McCormack
Sage HR is a Strategic Partner for Findasense
Has helped us a lot in the optimization, automatization and agility to handle our employee data and processes like leaves, feedback, goals, etc. We have established an alliance with the Sage HR team and this has allowed us to customize the app to our and being able to find solutions to our daily needs.
Laura Di Prisco
Suurepärane toode!
Managing Time Off for multiple teams and multiple types of time off. Makes it very easy to see where everyone is without having to manage a company calendar. Easy to use on the go with the mobile app and emailing capabilities. Easy to accept someone's time off request within the email with just a click of a button. Absolutely love this tool for our team's time off.
Julie W
Overall Good experience
Otsisin palju erinevaid personalisüsteeme ja Sage HR oli minu väikese ettevõtte jaoks parim peamiselt seetõttu, et sain valida välja funktsioonid, mida soovisin kasutada. Lihtne oli lisada varasid ning otsinguküsimused ja klienditeenindus olid vastuste osas üsna head.
Nichole
Love it! Should have implemented it from the start!
Sage HR is a very easy and straightforward platform to use not just for admin but the team as well. The look and feel of the platform is great as well, and makes HR a fun part of the company.
Angie
Piece of Cake!
Mulle meeldib Sage HRi kasutusmugavus. See on väga intuitiivne, hõlpsasti loetav (mulle meeldib selle välimus!) ja sellega on lihtne uusi töötajaid koolitada. Samuti on väga lihtne kasutada Sage HRi API-d, et integreerida see muu organisatsioonina kasutatava tarkvaraga.
Sarah S.
One of the quickest growing HR systems on the market
Only second to one system, which is unaffordable for us. I look forward to seeing how this company develops. I recommend this system for any growing startup and SME.
Anna
Sage HR make PTO sweet and simple
Working with Sage HR has been a dream! There interface is incredibly user-friendly and makes managing our PTO policies a breeze. Managers love being able to accept/deny requests directly via the email notifications, and our employees love having quick access to submit time on the mobile app. Sage HR is well thought out and de- signed.
Amanda